Why Canon Medical?

Why Canon Medical banner image of a child patient.

Our Values

Partnerships

We start with a fresh perspective. And we work hard to earn your trust by learning about your needs first so that we can build an optimal solution that will exceed your expectations.

Partnerships Intro photo.

What do our customer partnerships look like?

Our process begins with discovery to better understand your needs, goals and timelines. Once we understand your environment, we can then begin building requirements and specifications.

As we begin constructing a proposed solution, we leverage the knowledge, skills and expertise as necessary from a cross-functional team that includes representatives from engineering, sales, product development and solution architecture, as well as implementation. This approach ensures that you get the right solution that is implemented at the right time.

Our 4-Phase Implementation Model

A partnership mindset manifests through every step of your journey with Canon Medical HIT. This model illustrates our customer-focused approach to implementing your solution.

 

4 Steps to Success | Simple and Seamless

Project Management, Implementation Consulting, and Proven Best Practice

We’re here for you.  

Canon Medical has a strong legacy and proven track record delivering solutions that impact clinicians, patients and healthcare organizations. We continuously strive to not only deliver the highest level of service and support, but to also engage with our customers on solution development and validation. It’s how we ensure that we’re creating technologies and solutions that are relevant and provide real value for everyone.

We’d love to explore how we can make a difference for you.

Contact Us


8,456 Customers in 136 Countries Globally

A Trusted Partner

In a 12-month period, Canon Medical received 7,969 customer cases and succeeded in closing 7,947 with:

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Cases resolved in 1 day

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Cases resolved in 7 days

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Cases resolved in 30 days

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Support staff call answer rate of less than 30 seconds

Driven with a commitment to help our customers succeed

Your patients are your top priority, and that makes you our top priority. We’re committed to collaborating with you to create strategies and solutions that empower clinicians, transform your organization, and achieve operational excellence.

Our Commitment

Data neutrality commitment image doctor with patient.