From virtually instantaneous time-to-first-image to high rates of peak data migration, our solutions are hard at work helping hospital systems manage change, become more productive and achieve clinical excellence.
8,456 Customers in 136 Countries Globally
In a 12-month period, Canon Medical received 7,969 customer cases and succeeded in closing 7,947 with:
Cases resolved in 1 day
Cases resolved in 7 days
Cases resolved in 30 days
Support staff call answer rate of less than 30 seconds
The data below was taken from a customer that grew from 30 to 40 hospitals and from 80 to 200+ clinics within four years. Canon Medical accommodated this rapid growth without disruption to service.
Studies interpreted in one week
Studies launched by weekday
Studies in data migration
Consolidated across 30 facilities
Go-lives with radiology and cardiology
Average Time to First Image (TTFI)
Peak data migration rate
Unique users per weekday
Concurrent users per weekday
Concurrent sessions
Success stories from the teams we’ve empowered
As healthcare leaders, our customers are committed to digital transformation. With our help, these hospital systems have made clinical strides, improved efficiency and enhanced cybersecurity as they move into a digital future.